Careers
Join the GapSkill Revolution
We're on a mission to redefine professional growth in an AI-powered world. If you're passionate about empowering people, shaping the future of work, and building meaningful learning communities — we'd love to meet you. Explore open roles or send us a pitch for how you can contribute.
Why Work With Us
- →Mission-Driven: Be part of a team that's helping professionals adapt and thrive in a rapidly changing world.
- →Remote-First: Work from anywhere with flexible hours and a focus on outcomes, not hours logged.
- →Growth-Oriented: Continuous learning is in our DNA—we invest in your professional development.
- →Innovative Culture: We embrace new ideas, technologies, and approaches to solving problems.
Open Positions
Head of Product
As the Head of Product at GapSkill, you will lead the product strategy and development, ensuring alignment with our mission to empower professionals in an AI-driven world. You will oversee the product lifecycle, from conception to launch, and drive initiatives that enhance user engagement and satisfaction.
Key Responsibilities:
- Product Strategy: Define and implement a comprehensive product strategy that aligns with GapSkill's vision and business objectives.
- Roadmap Development: Create and manage a detailed product roadmap, prioritizing features based on user needs, market trends, and business goals.
- Cross-Functional Leadership: Collaborate with engineering, design, marketing, and other departments to ensure cohesive product development and delivery.
- Market Analysis: Conduct thorough market research to identify opportunities, assess competition, and inform product decisions.
- Performance Monitoring: Establish key performance indicators (KPIs) to measure product success and drive continuous improvement.
- Team Development: Build and mentor a high-performing product team, fostering a culture of innovation and accountability.
Requirements:
- Experience: 5+ years in product management, with at least 2 years in a leadership role within the EdTech, SaaS, or related industries.
- Leadership Skills: Proven ability to lead and inspire teams, manage cross-functional collaboration, and drive product vision.
- Strategic Thinking: Strong analytical skills with the ability to translate data into actionable strategies.
- Communication: Excellent verbal and written communication skills, capable of articulating complex ideas clearly.
- Education: Bachelor's degree in Business, Computer Science, or a related field; MBA preferred.
Subject Matter Expert (Finance & Operations)
As a Subject Matter Expert in Finance & Operations at GapSkill, you will leverage your deep industry knowledge to develop and validate educational content, ensuring its accuracy and relevance. Your insights will be instrumental in creating training materials that reflect current industry standards and practices.
Key Responsibilities:
- Content Development: Create, review, and validate training materials related to finance and operations, ensuring they meet high-quality standards.
- Industry Insights: Provide up-to-date information on industry trends, regulations, and best practices to inform content creation.
- Mentorship: Engage with learners as a mentor, offering guidance and expertise to enhance their understanding and skills.
- Collaboration: Work closely with instructional designers and other SMEs to develop comprehensive and effective learning modules.
- Quality Assurance: Ensure all content is accurate, engaging, and aligns with GapSkill's educational objectives.
Requirements:
- Experience: 7+ years in finance, accounting, or operations roles, with a strong understanding of industry practices.
- Technical Skills: Proficiency with modern financial systems and tools; experience with ERP systems is advantageous.
- Communication: Strong ability to convey complex information in an understandable and engaging manner.
- Education: Bachelor's degree in Finance, Accounting, Business Administration, or a related field; advanced certifications (e.g., CPA, CFA) preferred.
Growth Marketing Manager
As the Growth Marketing Manager at GapSkill, you will lead efforts to expand our user base and increase platform engagement. You will design and execute marketing strategies that drive awareness, acquisition, and retention, contributing directly to the company's growth objectives.
Key Responsibilities:
- Strategy Development: Create and implement data-driven marketing strategies to achieve growth targets.
- Campaign Management: Plan, execute, and optimize multi-channel marketing campaigns, including digital advertising, content marketing, and social media.
- Analytics: Monitor and analyze marketing performance metrics, providing insights and recommendations for improvement.
- SEO/SEM: Develop and oversee SEO and SEM strategies to enhance online visibility and traffic.
- Partnerships: Identify and cultivate strategic partnerships to expand reach and drive user acquisition.
- Budget Management: Manage the marketing budget, ensuring efficient allocation of resources to maximize ROI.
Requirements:
- Experience: 4+ years in growth marketing, preferably within the SaaS or EdTech industries.
- Technical Skills: Proficiency with marketing analytics tools (e.g., Google Analytics, HubSpot) and digital advertising platforms.
- Creativity: Strong ability to develop innovative marketing campaigns that resonate with target audiences.
- Communication: Excellent written and verbal communication skills.
- Education: Bachelor's degree in Marketing, Business, or a related field.
Customer Success Manager
As the Customer Success Manager at GapSkill, you will ensure our users achieve their desired outcomes while using our platform. You will build strong relationships with customers, providing support and guidance to enhance their experience and drive retention.
Key Responsibilities:
- Onboarding: Develop and implement onboarding processes that help new users effectively engage with the platform.
- Support: Provide timely and effective support to users, addressing inquiries and resolving issues.
- Relationship Management: Build and maintain strong relationships with users, understanding their needs and ensuring their success.
- Feedback Loop: Collect and analyze user feedback to inform product improvements and enhance user satisfaction.
- Retention Strategies: Develop initiatives to increase user retention and reduce churn.
- Collaboration: Work closely with product and marketing teams to align customer success strategies with business objectives.
Requirements:
- Experience: 3+ years in customer success or related roles.
- Technical Skills: Familiarity with CRM systems and customer success tools.
- Communication: Excellent interpersonal and communication skills.
- Problem-Solving: Strong ability to identify and resolve customer issues effectively.
- Education: Bachelor's degree in Business, Communications, or a related field.
Open Application
Don't see a role that fits your skills? We're always interested in connecting with talented people who are passionate about our mission.
Contact Our Team